Return of goods

Return of goods

 

How do I return a product?

In order for us to ensure our customers a fast and smooth handling of return goods, we ask you to follow the below  instructions:

  • Before return please contact our customer service by phone +45 7594 1177 or mail kentaur@kentaur.dk with information about model, quality, color and number per size and if possible also number of delivery note or invoice for the respective delivery
  • Our contact person will then give you a return number
  • Please mark your shipment box with this return number
  • Please also enclose a copy of delivery note or invoice with return number added.


By conforming to these few instructions Kentaur A/S can promise processing of the case within 14 days.

If the goods are returned without return number we will deduct 15% by crediting and cannot promise processing within 14 days.

Our shirts concept can only be returned in original wrapping.

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